my work 🛠️
Summary
Most of my experience involves designing and building automations and integrations in the Observability and AI space. I'm currently open to new opportunities in both full-stack and backend engineering roles where I can apply this expertise to deliver meaningful impact.
Work Experience
Visa
Sr. Software Engineer, July 2025 - Present
Software Engineer, February 2023 - June 2025
Intern, May 2022 - July 2022
Intern, May 2021 - July 2021
- Spearheaded a suite of AI-driven observability initiatives, including:
- An intelligent workflow for generating Grafana Dashboard boilerplates in seconds.
- An AI chat assistant powered by RAG, improving user onboarding efficiency by 75%.
- An autogen AI agent, capable of shortening incident resolution times by 80%.
- A log ingestion optimiser, projected to save 30% in licensing cost.
- Designing and implementing new monitoring capabilities like new exporter support and other API integrations.
- Optimising alerting workflows and developing new critical integrations like Active-Active Automation.
- Supported the development of a configuration tool using Git APIs for managing exporter configurations across thousands of servers.
- Built a Prometheus configuration manager using TypeScript and Go to streamline shared configuration management across VMs and Kubernetes clusters, reducing administrative overhead by 90%.
HTX
Intern, December 2021 - February 2022
- Assisted engineers in the study of industrial chemical leaks and optimizing the locations of sensor placements at community areas situated near high-risk industrial sites, to enable early detection of hazardous chemical leaks.
- Researched and implemented Python algorithms to predict and optimize the locations of sensor placements.
Shopee
Intern, December 2020 - April 2021
- Managed data patching and development projects on Salesforce,com platform using APEX, Lightning, SOQL, and related technologies.
Cisco
Intern, May 2020 - July 2020
- Researched on OpenCV's object-detection algorithms for pedestrian and vehicle real-time surveillance footage
- Co-developed a chatbot using Cisco's Webex Teams' API and ngrok that educates users on Covid-19 related insights.
Education
- Got my B.S in Engineering Science (Mechanical Engineering) and M.S in Science (Technology Management) from Nanyang Technological Unversity (NTU) in 2022.
- Graduated with a First Class Honors, GPA 4.76/5.
- For my Final Year Project, I researched and designed a routing and scheduling algorithm to tackle the Vehicle Routing Problem (VRP) in the context of ferry service operations.
Skills
Programming Languages
Technologies
Certifications
Side Projects
- MCP for AI Observability
- Generative AI usecases in Observability
- Exploring Monacopilot for intelligent Github Copilot-like autocompletions
- Endpoint Monitoring Service for simplifying Blackbox Exporter monitoring
- Service Lifecycle Manager, a UI prototype written in React/Go for managing service lifecycles, boosting deployment speeds by 90%, inspired by Apache Amabari
- Passport photo maker, a Python tool using opencv and rembg libraries for quick generation of ICA-compliant passport photos
- A step by step migration guide from React to NextJS to capitalise on React Server Components
- React App Template that supports Basic CRUD and Vertical sidebar
For a deep dive on the implementations, please check them out on Github.